Cogent outage details?

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am receiving word that Cogent has been the victim of "hardware
problems on our backbone causing latency and packet loss to customers
on the east coast". I did manage to get a master ticket number
(608503), but I'm curious if anybody out there (perhaps an actual
Cogent customer) has more details - backhoe? operator error?
evaporating subatomic black hole?
-- 
darkuncle@{gmail.com,darkuncle.net} || 0x5537F527
    encrypted email to the latter address please
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