Question about SLAs

Steve Rubin ser at tch.org
Fri Feb 9 20:54:05 UTC 2007


michael.dillon at bt.com wrote:
> Does that mean you can take them to small claims court if they don't pay
> you the agreed SLA credits?
> 
> --Michael Dillon
> 

Most contracts have an arbitration clause and in my experience small
claims courts judges get confused by anything high-tech and will use the
arbitration clause to get out of thinking about it.





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