How to get help from your ISP for security problems

Thu Aug 30 18:45:53 UTC 2007

Sean, great idea!  May we point to your page from the Internet Storm Center?
We've got an external links page at http://isc.sans.org/links.html that I'd
like to put it on.

Marc	
SANS ISC

-----Original Message-----
From: owner-nanog at merit.edu [mailto:owner-nanog at merit.edu] On Behalf Of Sean
Donelan
Sent: Thursday, August 30, 2007 2:27 PM
To: nanog at merit.edu
Subject: How to get help from your ISP for security problems

I'm used to the fingerpointing, but I was amazed when I met a lot of 
security researchers which didn't seem to know about all the different
things ISPs are doing to help customers avoid having their computers 
compromised by intrusions and repairing their computers afterwards.

So I started putting together a web page of paid and free ISP security 
support links.  If you are a national or large regional ISP in the US,
send me your link and I'll add it.

<http://www.donelan.com/ispsupport.html>

Note: I haven't said how to get help from some other ISP.