William Allen Simpson
william.allen.simpson at gmail.com
Mon Sep 25 14:35:48 UTC 2006
J. Oquendo rambled incoherently, saying in relevant part:
> William Allen Simpson wrote:
>> Especially as I'm not aware of any Network Operator worth their salt that
>> doesn't have regular contact with their support call centers.
> Regular contact? As in finding the name of someone who actually has a clue?
> Not the contact information of some helpdesk goon who doesn't understand
> the output of a traceroute? As in some helpdesk goon who understands what
> an AS is?
You are a Network Operator, and you hired support personnel that "doesn't
understand the output of a traceroute" and/or "what an AS is?"
Perhaps the real problem here is some folks have lost sight of what it means
to be a Network Operator?
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