tech support being flooded due to IE 0day

Robert Snyder rsnyder at toontown.erial.nj.us
Fri Sep 22 03:36:36 UTC 2006


On Sep 21, 2006, at 10:11 PM, Christopher L. Morrow wrote:

>
> On Thu, 21 Sep 2006, Gadi Evron wrote:
>>
>> Are you telling me tech support overflow at this immense scale  
>> does not
>> affect the ISP and its network staff as well?
>
> define 'immense scale' ... no calls here... so 'immense scale' in this
> case is 'nothing'.

I'm seeing email saying my employer's (large broadband) call centers  
are taking extremely high call volumes due they believe to this  
exploit. I don't think this is a case of crying wolf, since there are  
apparently several broadband providers who are getting hit with this,  
based on Gadi's email.

I'll leave the flamewar as to whether this is on topic for NANOG or  
not to the experts.

Bob



More information about the NANOG mailing list