Troubles with HE's Tunnelbroker

Wed May 17 20:20:06 UTC 2006

Should be fixed now.  The tunnelbroker service uses a bunch of retired
7206 routers.  One of the routers ate its config.  Because of the number
of tunnels it uses compressed configurations, which can get corrupted if a
router runs out of memory (from leaks and memory fragmentation).

Tunnel broker issues should be directed to support at he.net.  Though it is a
free service with "beta" level support, we are a 24 x 7 operation so last
night an engineer was busy recovering the specific router from a back up.

Mike.

On Tue, 16 May 2006, Greg Taylor wrote:

> 
> Hurricane Electric's Tunnelbroker, to my knowledge, is operated by one of 
> their Administrators.. on his personal time.   Last I knew, they didn't 
> really have a support staff so to speak... you might want to talk to mike in 
> the NOC at Hurricane Electric.   Also, tunnels do not effect network 
> operations of any kind and are pseudo networks, please keep discussions 
> on-topic.  Thanks.
> 
> ----- Original Message ----- 
> From: "Dan Mahoney, System Admin" <danm at prime.gushi.org>
> To: <nanog at merit.edu>
> Sent: Tuesday, May 16, 2006 3:42 PM
> Subject: Troubles with HE's Tunnelbroker
> 
> 
> >
> > I know at least some people here (srs?) use HE.net's tunnelbroker service.
> >
> > Has anyone else been experiencing issues?  I have three different tunnels 
> > that I've noticed are down (to various data centers), and calling their 
> > support department (and emailing) thusfar have proved to be less than 
> > helpful.
> >
> > If anyone else using the service could contact me out-of-band in the 
> > interest of comparing notes, I'd greatly appreciate it.
> >
> > Thanks,
> >
> > Dan Mahoney
> >
> > --
> >
> > "Man, this is such a trip"
> >
> > -Dan Mahoney, October 25, 1997
> >
> > --------Dan Mahoney--------
> > Techie,  Sysadmin,  WebGeek
> > Gushi on efnet/undernet IRC
> > ICQ: 13735144   AIM: LarpGM
> > Site:  http://www.gushi.org
> > ---------------------------
> >
> > 
> 

+----------------- H U R R I C A N E - E L E C T R I C -----------------+
| Mike Leber           Direct Internet Connections   Voice 510 580 4100 |
| Hurricane Electric     Web Hosting  Colocation       Fax 510 580 4151 |
| mleber at he.net                                       http://www.he.net |
+-----------------------------------------------------------------------+