Who wants to be in charge of the Internet today?

Fri Jun 23 16:09:19 UTC 2006

My favorite was always the (potential) customers who would call up  
and ask "Can I get the Internet in my house?" -- I would always  
answer "That depends, how big is your house?", but they NEVER got  
it.......

On Jun 23, 2006, at 7:09 AM, Jason Gauthier wrote:

>
> Sounds like our typical customer service calls.
>
> Them: "Is the Internet down?"
> Us:   "Yes, someone will turn it back on soon."
>
>
>> -----Original Message-----
>> From: owner-nanog at merit.edu [mailto:owner-nanog at merit.edu] On
>> Behalf Of Peter Ferrigan
>> Sent: Friday, June 23, 2006 10:04 AM
>> To: nanog at merit.edu
>> Subject: Re: Who wants to be in charge of the Internet today?
>>
>>
>>
>> At one of my old jobs, my boss honestly believed that we had
>> a 'switch'
>> that turned the entire internet off or on.  When she was
>> having problems accessing her shopping sites, she'd storm in
>> the office and say something like 'did you guys turn the the
>> internet off again?'  <sigh>
>>

Yah, I would have customers call and ask me to "reboot the Internet,  
its down again"...

Ok, let the customer support anecdotes flow...
W

>> Then again, this is the same person that tried to tell me
>> that 768 OC-192s are carried on a single DS1..
>>
>>
>> - Peter
>>
>> On Fri, 23 Jun 2006, Patrick W. Gilmore wrote:
>>
>>>
>>> On Jun 23, 2006, at 12:45 AM, Sean Donelan wrote:
>>>
>>>
>>> I shudder to think what would happen under large scale
>> attack if one of the
>>> CEOs in that room had "responsibility" for the correct
>> functioning of the
>>> "Internet".
>>>
>>> This definitely falls into the "Just Doesn't Get It" category.
>>>
>>> -- 
>>> TTFN,
>>> patrick
>>
>