AOL Mail Problem
Simon Waters
simonw at zynet.net
Fri Jul 28 07:31:32 UTC 2006
On Thursday 27 Jul 2006 17:59, William Yardley wrote:
>
> Keeping in mind that they are not only a huge email provider, but also
> that their user-base is mostly not exactly tech savvy, I think Carl,
> Charles et al do a pretty good job over there.
I think Carl moved on to other things in AOL.
> Dealing with their postmaster team can still take a while sometimes, but
> they'll generally respond.
Experience here is that they don't any more. I've got responses, but not via
postmaster at .
They still do simplistic blocks on content, i.e. containing certain types of
content will cause a message to be rejected outright, without any sort of
consideration of the other content of the message. I think that is a broken
model.
Some sort of port 25 block, but neither a complete block, nor guaranteed
delivery, but some sort of intermediate proxy. This makes life very hard on
people who are learning about email, or coming from elsewhere. I think what
was needed was abuse detection and some sort of walled garden approach, which
could have dealt with all forms of abuse, not just email.
I appreciate changing anything at all on that sort of scale is always
tremendously challenging.
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