Quarantine your infected users spreading malware

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Andy Davidson wrote:
> 
> And they don't care !  How is someone else telling them that they need a 
> virus checker going to change anything ?
> 

We allowed users back online to run Housecall at trendmicro for free so 
they could get cleaned up and save some money. However, the resuspend 
rate was so high, we quickly changed to offline cleanup only. It will 
remain until we perfect our auto defense system.

Customers just want things to work. They don't care if they are 
infected. It's amazing how many customers swear they aren't scanning or 
sending email, and refuse to understand that their computer is capable 
of doing things without them knowing.

-Jack

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