today's Wash Post Business section

Thu Dec 21 15:53:04 UTC 2006

On Thu, 21 Dec 2006 05:59:21 CST, Robert Bonomi said:
> How many people have a search engine as their 'home page' in their web
> browser?
> 
> How many end-user types _don't_know_ about anything other than a web-browser/
> mail-client for Internet access?

And what percent of our operational issues are caused by that mindset?

(Hint - how much smaller would the spam problem be if end users actually
looked at their cable or DSL modem and wondered why the Tx/Rx lights were
on steady even though nothing was apparently happening?)

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