billn at billn.net
Wed Dec 13 20:53:16 UTC 2006
On Wed, 13 Dec 2006, Aaron Glenn wrote:
> On 12/13/06, J. Oquendo <sil at infiltrated.net> wrote:
> > Anyone seeing issues for GBLX around NY?
> dude, chill. no need to yell.
> you know, GBLX sells a lot of different stuff - are we talking IP
> transit, MPLS transport, wavelength, voice? what kind of issues? how
> is anyone going to know what you're talking about when you're as vague
> as humanly possible.
You're awful at this game. When faced with a totally vague question,
lacking context or useful information, it's up to you to supply your own.
Start with, always:
"Yes, <vendor> is having problems in <location>."
Then, tap your coworkers for assistance:
1: Name a hardware Vendor (the lower the stock value, the better)
2: Name a transport technology (frame relay, sonet, etc)
3: A number between 1 and 10.
4: A number between 8 and 32.
5: A seasonally relevent catastrophic event (snow storm, backhoe,
Respond: "Yes, <vendor> is having problems in <location>. Seems <5> hit
this morning around <3> am, effecting <2> connections in that location.
<Vendor> is having problems getting backup systems online, because they
were idiots and deployed <1> gear without failover. At last check, it'll
be at least <4> hours before they get things sorted out."
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