UltraDNS - are there any brain cells left?

Fri Oct 14 20:50:16 UTC 2005

I understand that since secondary.com operations were picked up by 
UltraDNS, there's been a signifigant brain drain within UDNS 
operations, and from what I've heard, there isn't a lot of smarts 
left there.

This anecdotal theory is borne out by empirical evidence- they seem 
unable to come up with the TSIG key they use when slaving my zones.

Secondary.com used a TSIG key, and UltraDNS continued using the same 
key (for my account, at least). Earlier this year, I lost the key 
when my nameserver had a nasty double-disk failure. Since then, I've 
been allowing axfr based on IP address, which is less preferable for 
many reasons.

I've recently had a chance to try setting up TSIG based transfer 
authentication again, but UltraDNS now claims no knowledge of such a 
key.

Are there any other secondary.com/UltraDNS customers out there who 
have TSIG transfers configured? Perhaps you could contact UltraDNS 
support and let them know which key they are using.

thanks, and sorry for the rant.
Matt Ghali

--matt at snark.net------------------------------------------<darwin><
               The only thing necessary for the triumph
               of evil is for good men to do nothing. - Edmund Burke