Reback SMS / DSL packet loss issue.

marc van hoof mvh at marcvanhoof.com
Thu May 19 04:13:28 UTC 2005


HAHAHA...

"Redback support contract"

that's very funny...

:-/

On Wed, 18 May 2005, Stephen Fulton wrote:

>
> Justin,
>
> We're using a Redback SMS 1000 running AOS 5.0.6.33.  I've only noticed the 
> issue with singleton PVC/static clients.  We let our maintenance contract 
> with Redback expire last year, unfortunately, and I doubt management will 
> approve a purchase for this issue.
>
> Thanks,
>
> Stephen Fulton            | We can be quick-witted
> Systems Administrator     |  or very intelligent
> Toronto, Canada           |     but not both.
> http://www.esoteric.ca/   |      -- Stephen Hawking.
>
> Justin M. Streiner wrote:
>> 
>> On Wed, 18 May 2005, Stephen Fulton wrote:
>> 
>>> Occasionaly clients connected via ATM PVC's experience packet loss after 
>>> reconnecting due to power loss.  The line sync is fine, but packet loss of 
>>> between 40 - 60% occurs.  Only once I've used "clear sub <subscriber>" to 
>>> disconnect the session does the packet loss stop. Anyone know why that 
>>> would be?
>> 
>> 
>> Which model of SMS is this and what version of code are you running?  Also 
>> how are the customers connecting to you (bridged, one PVC per 
>> customer/static,
>> PPPoE, PPPoA, etc...)?
>> 
>> It's been a year or so since I've had my hands on an SMS box, but I can try 
>> to blow the dust off of my brain.
>> 
>> Also, if you have a support contract with Redback, have you floated this 
>> past their TAC?
>> 
>> jms
>> 
>> 
>



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