Reback SMS / DSL packet loss issue.

Thu May 19 03:11:59 UTC 2005

Justin,

We're using a Redback SMS 1000 running AOS 5.0.6.33.  I've only noticed 
the issue with singleton PVC/static clients.  We let our maintenance 
contract with Redback expire last year, unfortunately, and I doubt 
management will approve a purchase for this issue.

Thanks,

Stephen Fulton            | We can be quick-witted
Systems Administrator     |  or very intelligent
Toronto, Canada           |     but not both.
http://www.esoteric.ca/   |      -- Stephen Hawking.

Justin M. Streiner wrote:
> 
> On Wed, 18 May 2005, Stephen Fulton wrote:
> 
>> Occasionaly clients connected via ATM PVC's experience packet loss 
>> after reconnecting due to power loss.  The line sync is fine, but 
>> packet loss of between 40 - 60% occurs.  Only once I've used "clear 
>> sub <subscriber>" to disconnect the session does the packet loss stop. 
>> Anyone know why that would be?
> 
> 
> Which model of SMS is this and what version of code are you running?  
> Also how are the customers connecting to you (bridged, one PVC per 
> customer/static,
> PPPoE, PPPoA, etc...)?
> 
> It's been a year or so since I've had my hands on an SMS box, but I can 
> try to blow the dust off of my brain.
> 
> Also, if you have a support contract with Redback, have you floated this 
> past their TAC?
> 
> jms
> 
> 