outage/maintenance window opinion

Mon Mar 28 17:30:38 UTC 2005

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It depends.

If your device(s) was part of the change management notification then
that's correct.

regards,
//virendra//

Luke Parrish wrote:
| Trying to get clarification on an issue.
|
| Maintenance/outage window is 2:00AM to 5:00AM, during the window the
router
| we are working on fails and does not come back online until 8:00AM.
|
|  From a outage reporting/documentation standpoint is the outage start
time
| 2:00AM or 5:01AM since 5:01AM is when the maintenance window and planned
| outage was over...
|
| My take is that the outage starts when the planned maintenance/outage
| window is over at 5:01AM.
|
| Luke
|
| Luke Parrish
| Centurytel Internet Operations
| 318-330-6661
|
|
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