vonage routing issues

Fri Mar 4 20:17:11 UTC 2005

Anyone else having reachability issues with Vonage?  The past two days,
about this time (~2pm), we've been unable to reach www.vonage.com and
customers with vonage phones have lost their service.

My traces to them end with:

13. 64.200.88.173                          0%    8    8    32   31   33     42
14. nycmny2wcx2-pos1-0-oc192.wcg.net       0%    8    8    37   37   70    176
15. ???

One of my clients complaining about this said that today in a
traceroute, they saw a loop going from sprint->pnap->wcg->sprint->pnap->xo

I got interrupted typing this, and I see that in the past 40 minutes
routing has changed...now it ends with

13. 0.so-5-0-0.XL1.NYC9.ALTER.NET          0%    4    4    42   41   42     42
14. 0.so-0-0-0.XR1.NYC9.ALTER.NET          0%    3    3    42   42   42     42
15. 181.ATM7-0.GW4.NYC9.ALTER.NET          0%    3    3    42   41   41     42
16. ???

and I get "The document contains no data" from www.vonage.com.  Earlier it
was painfully slow, but would eventually mostly load.

Anyone know what's going on or where the problem is?

I'm starting to wonder if Vonage's "your blocking us" news stories have
just been coverup for network stability/capacity issues.

----------------------------------------------------------------------
 Jon Lewis                   |  I route
 Senior Network Engineer     |  therefore you are
 Atlantic Net                |
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