outage/maintenance window opinion

Luke Parrish lukep at centurytel.net
Mon Mar 28 17:16:47 UTC 2005

Trying to get clarification on an issue.

Maintenance/outage window is 2:00AM to 5:00AM, during the window the router 
we are working on fails and does not come back online until 8:00AM.

 From a outage reporting/documentation standpoint is the outage start time 
2:00AM or 5:01AM since 5:01AM is when the maintenance window and planned 
outage was over...

My take is that the outage starts when the planned maintenance/outage 
window is over at 5:01AM.


Luke Parrish
Centurytel Internet Operations

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