Vonage service suffers outage

Fergie (Paul Ferguson) fergdawg at netzero.net
Mon Mar 7 15:35:15 UTC 2005

No, what makes this "newsworthy" is exactly what Om Malik
says: VoIP is being oversold.


- ferg

-- Randy Bush <randy at psg.com> wrote:

>> Amidst all the hoopla w.r.t. "port blocking" their service,
>> this outage couldn't have come at a worse time, methinks.
>> The outage on Friday "left about half of its 500,000
>> subscribers without phone service for about 45 minutes"
>> and "... was caused by a glitch with a software upgrade
>> on Thursday night."
>> http://www.detnews.com/2005/technology/0503/07/tech-109316.htm
> Nice story, but it doesn't explain why they had a similar looking outage
> at roughly the same time the day before.  Maybe it wasn't quite the "first
> issue" they've ever had related to software upgrades.

of course none of us have ever had customer-affecting 'issues'
with software upgrades, system outages, ...

that's what makes this so newsworthy


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