Users don't fix their computers

Thu Jul 7 11:51:48 UTC 2005

Although many users have changed their online habits, they haven't
necessarily fixed their machines, even as infected computers slow, often
to a crawl.

Twenty percent of users who had computer problems did not attempt a fix.
Among those who did, 29 percent waited a month or longer.

Two in five who tried to fix their machines did so on their own while
others needed help from a friend, family member or a professional repair
shop. In 20 percent of cases, the problem couldn't be fixed.

http://www.washingtonpost.com/wp-dyn/content/article/2005/07/06/AR2005070601578_2.html