Indeed, it does appear that eBay is attempting to use Eliza to perform all of their customer service. Owen -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 186 bytes Desc: not available URL: <http://mailman.nanog.org/pipermail/nanog/attachments/20050417/2c9597c1/attachment.sig>