Are AOL's MXs mass rejecting anyone else's emails?
Mark Radabaugh
mark at amplex.net
Tue Sep 7 23:43:59 UTC 2004
Christopher X. Candreva wrote:
>On Tue, 7 Sep 2004, Jon Lewis wrote:
>
>
>
>>Any network that doesn't already have it, I highly recommend signing up
>>for AOL's feedback loop (aka scomp reports) at
>>http://postmaster.aol.com/tools/fbl.html. This will give you a sort of
>>early warning system notifying you of spam issues on your network.
>>
>>
>
>And you will also get random emails that your users have sent to AOL users,
>who then click on "Report as spam" seemingly at random.
>
>I've received Spam reports on e-mail asking when someone's kids should be
>picked up at school, giving directions for a job interview, CONGRATULATING
>that same person on being accepted for the job, and in once case received
>a 'spam complaint' on every mail my user sent as part of a conversation.
>
>As in, the AOL user replied, then clicked "Report as spam". He received a
>reply to his reply, replied, and Reported as Spam. This was not a "Stop
>e-mailing me" conversation. It was a perfectly normal conversation between
>two people.
>
>Then there are the people who have mail forwarded from here to their AOL
>account, and can't get it through their thick skulls that "Report as spam"
>isn't doing a damn thin in this case.
>
>Grrrr.
>
>So it's a nice idea -- but IMHO fails in practice.
>
>
>
It's still pretty handy but I agree lots of AOL users seem to think the
'report as spam' button must be the delete button or something. When
somebody on our network gets infected with a spam trojan the feedback
loop is pretty helpful in detecting it quickly.
Mark Radabaugh
Amplex
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