Abuse Ticketing Systems

Todd Mitchell - lists lists at ciphin.com
Thu Oct 28 14:43:27 UTC 2004

On 28/10/2004 8:12 AM James Baldwin wrote:
> Are there any particularly useful ticketing systems for handling the 
> sorts and volume of complaints an abuse desk sees?

Aside from RT, you may also want to take a look at OTRS - http://otrs.org/.


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