Why don't X care more about Y?

Sean Donelan sean at donelan.com
Fri May 7 21:11:54 UTC 2004


Dave Farber's interesting people list has a post by a former bank credit
card officer explaining why banks don't get as excited about fraud as
customers do.

http://www.interesting-people.org/archives/interesting-people/200405/msg00041.html

Many of the statements apply to anyone who deals with malicious behavior
on a regular basis.  The police officer may not appear to care as much
about your car being stolen as you do, the ISP abuse department may not
appear to care as much about the port scan as you do, the bank may not
appear to care as much about the merchant who doesn't check the card
signature as you do, etc. But he is correct; banks, as well as police,
ISPs or any other fraud investigation group, do care about fraud and
abuse; just not as much about the scam du jour.




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