AS3561 - lights are on but nobody's home?

Tue Mar 16 02:47:48 UTC 2004

I know that C&W was supposed to close their US ops, and then it went to 
re-org and became C&W America or something of the sort, but does anyone 
here have a clue as to their new support info? Because just a week or so 
ago 800-486-9932 got me to a real human for support, and now it just 
rings and rings.

And....

$ dig www.cw.net @ns.cw.net

; <<>> DiG 9.2.2 <<>> www.cw.net @ns.cw.net
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 35298
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;www.cw.net.                    IN      A

;; AUTHORITY SECTION:
cw.net.                 600     IN      SOA     ns1.cw.net. 
hostmaster.cw.net. 2004031502 3600 600 3600000 600

;; Query time: 48 msec
;; SERVER: 204.70.128.1#53(ns.cw.net)
;; WHEN: Mon Mar 15 19:40:25 2004
;; MSG SIZE  rcvd: 79

So, anyone else using C&W who might know how I can report a flapping BGP 
session & open a ticket?

TIA,

Mike