Platinum accounts for the Internet (was Re: who offers cheap (personal) 1U colo?)

Randy Bush randy at psg.com
Mon Mar 15 22:21:54 UTC 2004


> No true in many cases.  All I have to prove is it's not the network and
> then I hand it off to the windows/*nix/<whatever> sysadmins.  To prove
> it's not the network, I don't need to know the end systems in any sort of
> detail.

to pass the buck, one needs to know nothing.  what makes a great noc
engineer is taking ownership of the user's problem.

randy




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