AOL web troubles.. New AOL speedup seems to be a slowdown
Nicole
nmh at daemontech.com
Fri Jan 30 00:02:59 UTC 2004
Any AOL people around?
In the past few days our AOL users have been reporting serious problems
accessing images to their accounts on our picturesharing site Picturetrail.com
The images show up as broken images (red x) in their browsers about 30% of
the time. They also report almost total failure when trying to upload images
to their accounts. We however are seeing a slow AOL low data network that we
feel is causing the problems. We have not received any such complaints from
non-aol users.
We have replicated the problems using our AOL test accounts. No
such problems occur when using a non-AOL internet connection.
Below is the traceroute from an AOL users IP to the Abovenet datacenter in
San Jose California where our servers are located.
I just heard that they are now offering some new speedup technology.. Hence
probobly more web caching. Anyone else having these types of issues? And 20
hops to get to a proxy.. at that speed?
traceroute to 64.12.96.107 (64.12.96.107), 30 hops max, 40 byte packets
1 inside.fw1.sjc2.mfnx.net (208.184.213.129) 0.359 ms 0.276 ms 0.427 ms
2 99.ge-5-1-1.er10b.sjc2.us.above.net (64.124.216.11) 0.529 ms 0.564 ms
0.538 ms
3 so-1-0-0.mpr3.sjc2.us.above.net (64.125.30.97) 0.547 ms 0.581 ms 0.578
ms
4 so-0-0-0.pr1.sjc2.us.above.net (64.125.30.30) 0.594 ms 0.708 ms 0.572
ms
5 sl-gw19-sj-3-0.sprintlink.net (144.228.44.145) 1.146 ms 1.185 ms 1.114
ms
6 sl-bb23-sj-4-0.sprintlink.net (144.232.0.249) 1.509 ms 1.307 ms 1.227
ms
7 sl-bb24-sj-14-0.sprintlink.net (144.232.3.222) 17.685 ms 16.042 ms
5.352 ms
8 sl-bb20-ana-6-0.sprintlink.net (144.232.20.100) 11.036 ms 11.128 ms
11.208 ms
9 sl-bb24-ana-13-0.sprintlink.net (144.232.1.138) 11.110 ms 12.263 ms
11.081 ms
10 sl-st21-la-14-0.sprintlink.net (144.232.20.126) 14.179 ms 12.567 ms
14.047 ms
11 pop1-las-P5-2.atdn.net (66.185.150.253) 10.689 ms 10.538 ms 10.596 ms
12 bb2-las-P0-0.atdn.net (66.185.137.130) 10.704 ms 10.541 ms 10.737 ms
13 bb2-sjg-P7-0.atdn.net (66.185.152.23) 10.442 ms 10.565 ms 10.469 ms
14 bb1-sjg-P2-0.atdn.net (66.185.153.26) 54.948 ms 125.951 ms 227.168 ms
15 bb1-ash-P14-0.atdn.net (66.185.153.58) 286.153 ms 83.629 ms 83.592 ms
16 bb1-rtc-P4-0.atdn.net (66.185.152.157) 216.817 ms 132.213 ms 201.491
ms
17 pop1-rtc-P14-0.atdn.net (66.185.140.97) 83.479 ms 83.383 ms 83.268 ms
18 dar1-mtc-S0-0-0.atdn.net (66.185.143.114) 83.535 ms 83.708 ms 83.631
ms
19 172.21.44.66 (172.21.44.66) 83.718 ms 83.729 ms 83.749 ms
20 cache-mtc-af06.proxy.aol.com (64.12.96.107) 83.886 ms 83.982 ms 84.020
ms
--------------------------------------------------------------------------------
Thanks for any assistance!!
Nicole
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