Unflattering comments about ISPs and DDOS

J. Oquendo sil at politrix.org
Tue Dec 7 02:25:35 UTC 2004



> "reconfigure their mail programs to point at Comcast's
> servers, and each phone call to the help desk costs $9."


And they couldn't spend say:

$1.00 per CD with a vb script or instructions on doing this

$100.00 (far fetched price) to have an interactive step-by-step flash
video created to show their customers

$1000.00 (far fetched price) to set up some VXML based number with a
"Press 1 to RTFM... Press 2 to RTFM again"

Even at an uber high charge (800/866 toll) of say $4.00 per call, they
could still implement the changes save tons of money, and tons of aspirin
when their headaches go away. Maybe someone here can draft up a
$10,000,000.00 pitch it to them become an instant millionaire and save
Comcast some money at the same time.


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J. Oquendo
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sil @ politrix . org    http://www.politrix.org
sil @ infiltrated . net http://www.infiltrated.net

"How can we account for our present situation unless we
believe that men high in this government are concerting
to deliver us to disaster?" Joseph McCarthy "America's
Retreat from Victory"



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