MCI/Worldcom billing hell?

Sun Dec 5 03:57:21 UTC 2004

> 
> 	I didn't listen this week, but when this first aired (perhaps a year
> ago or so?), this was a residental billing issue.  The person
> involved may not be employed there anymore, or not in the same
> group, and likely not able to help with misbilling of dataservices
> that has happened in the past.
> 

Not only is it quite likely the person isn't there anymore (this is MCI 
after all) but emailing them would likely be fruitless or would result 
in a reply along the lines of "Please contact customer service."

I actually had MCI residential quickly correct a billing mistake several 
years back. Was a lot less than $946.36, too..

I wish that I could have enlisted the media when SBC screwed up another 
T1 installation. I'm batting 0 for 3 with SBC so far, the most 
interesting one was them testing a circuit clear across town, insisting 
that it was mine. I'm sure many of you can beat me by miles, though..