is reverse dns required? (policy question)
Greg Albrecht
gba at undef.net
Wed Dec 1 16:56:23 UTC 2004
i'm currently having an argument with management.
we've recently gotten an influx of customer request for us to setup
reverse dns for the customer's mail servers, since most sites (aol,
freebsd, others) require it to accept mail, and reject mail if it is not
from a server with reverse dns (i'm aware this is an emerging trend).
because of previous management decisions, we were never directed to
setup any reverse dns records for any customers unless solicited to do
so by the customer.
however, management has taken it upon themselves to charge our customers
for every reverse dns request they submit to us.
my argument to management is that it's good practice to set this up even
before customer solicitation, and to do specific host names per customer
specification, completely with-out cost.
my question is:
are we obligated, as a user of ARIN ip space, or per some BCP, to
provide ad-hoc reverse dns to our customers with-out cost, or without
financial obligation.
thanks!,
-xs
--
Greg Albrecht (gba at undef.net)
www.undef.net * 1-415-794-5944
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