Specialty Technical Publishers
Mike Lewinski
mike at rockynet.com
Thu Aug 19 03:30:18 UTC 2004
Michel Py wrote:
> File a complaint with the BBB of Vancouver, BC. They are known to the
> BBB. Then, let their collection goons waste their time and their money,
> and tell them that if they want to see it back they have to send you a
> prepaid box.
Ah, excellent pointer! I see the Vancouver BBB lists this report on
their website also indicating a pattern of abuse:
http://166.70.33.197/~van/commonreport.html?bid=105759
Better Business Bureau of Mainland B.C
BBB Reliability Report
Specialty Technical Publishers
10 1225 E Keith Rd
North Vancouver, BC V7J 1J3
General Information
Original Business Start Date: December 1986
Principal: Julie Farrell, Cust Services Mgr
Phone Number: (604) 983-3434
Fax Number: (604) 983-3445
Membership Status: No
Website Address: www.stpub.com
Customer Experience
Based on BBB files, this company has an unsatisfactory record with the
Bureau due a pattern of complaints. Although the company resolves the
complaints, it has failed to correct the underlying reason for the
complaints.
Additional Information
Additional Doing-Business-As Names:
S T P Specialty Technical Publishers
S T P Specialty Technical Publishers
Additional TOB Classifications:
PUBLISHERS-DIRECTORY & GUIDE
Educational/General Comments
Unsolicited Invoices
TIPS FOR CONSUMERS - UNSOLICITED INVOICES:
For your information the BBB advises that it has received numerous
complaints from businesses & organizations alleging they have received
"invoices" for goods or services which they had not ordered, or "second
notices" requesting payment when no "first notice" had been received.
Sometimes, "final notices" have been received, threatening that the
account would be turned over to a credit department and that such action
could affect the credit rating of the organization and make it liable
for collection and legal costs.
What you have received RESEMBLES an invoice. It may be, in fact, a form
of advertising. You are not required to pay anything unless you wish to
participate in the offer. In some cases the goods or services offered
may be of lesser quality than the quality expected for the price. In
many cases these look alike invoices are paid by unwary accounts payable
personnel. Be sure to educate your staff to recognize solicitations in
the form of look alike invoices. Also, be sure your payables system has
at least two people to authorize any payments so they can check each other.
BBB Membership
This company is not a member of the Better Business Bureau.
Report as of 08/18/2004
Copyright© 2004 Better Business Bureau of Mainland B.C.
As a matter of policy, the Better Business Bureau does not endorse any
product, service or company. BBB reports generally cover a three-year
reporting period, and are provided solely to assist you in exercising
your own best judgment. Information contained herein is believed
reliable but not guaranteed as to accuracy. Reports are subject to
change at any time.
The Better Business Bureau reports on members and non-members.
Membership in the BBB is voluntary, and members must meet and maintain
BBB standards. If a company is a member of this BBB, it is stated in
this report.
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