Lazy network operators

Mon Apr 12 16:50:18 UTC 2004

on Mon, Apr 12, 2004 at 12:31:59PM -0400, Robert Blayzor wrote:
> I can understand the reasoning behind what they are doing, but perhaps 
> they are taking things in the wrong direction.  Our abuse@ email address 
> is just that, abused.  Our abuse@ mailbox gets probably 500+ spams a day 
> with maybe 2-3 legit emails that we need to look at.  Sure we could run 
> anti-spam measures on the abuse@ address but that probably isn't the way 
> to go since most complaints to abuse@ are forward spam messages which 
> could be marked and then missed.

So don't do content-based filtering.

> [...] Having our techs/engineers go through the abuse@ box every day
> to play hide and seek is a bit of an agonizing task that nobody really
> wants, especially at the volume it is today.

Isn't it their job?

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