Windows updates and dial up users

Roy Bentley roy at royb.org
Mon Sep 22 11:13:15 UTC 2003


Stephen J. Wilcox said:
>
> On Sun, 21 Sep 2003 Valdis.Kletnieks at vt.edu wrote:
>
>> On Sun, 21 Sep 2003 18:25:50 EDT, Sean Donelan <sean at donelan.com>  said:
>>
>> > "I recently put this suggestion to Microsoft and their response
>> basically
>> > avoided the whole issue. Why wouldn't the company want to offer such a
>> CD,
>> > assuming that's the motivation behind their stonewalling?"
>>
>> It would cost money to produce and ship a new CD on a frequent enough
>> basis
>> for it to do any good.  Consider that we're seeing worms within 4 weeks
>> of the
>> patch coming out.  How many CD duplicating places are willing to take on
>> a multi-million run with a 1-2 week turn-around, once a month, every
>> month?
>
> Ok then different idea, assuming that we're all agreed its MS's
> responsibility
> to ensure users are patched promptly and without extra cost to the end
> user.
>
> Its not a problem patching on a dialup, it just takes longer, this may put
> people off when they see their computer tell them its going to take 3
> hours to
> download and theyre paying per minute on the call
>
> What if MS included something in the Windows Update that gave the user the
> option of calling a toll-free number operated by MS for the purpose of
> downloading.. ?
>
> Steve
>

Realise that this would require MS to take responsibility for putting out
bad code. That's quite unlikely, IMO.




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