[Activity logging & archiving tool]

Tue Nov 25 19:44:45 UTC 2003

"Priyantha" <priyantha at wightman.ca> wrote:
> 
> In my company, there are several technical guys make changes to the 
> existing network and  it's very difficult to keep track of what we did
> when, etc.

i feel your pain - except when it was happening, they weren't as 
technical as they thought they were...

> I'm looking for a simple tool, in which each and every one has to 
> manually record whatever (s)he has done or any incident (s)he observed
> so that the tool archives that data someway. Later, in case if someone
> needs, (s)he should be able to search for that archive by date, by 
> person, by a random phrase, etc.

rancid (http://www.shrubbery.net/rancid) and
cvs-web (http://stud.fh-heilbronn.de/~zeller/cgi/cvsweb.cgi/)

rancid does nice proactive checking of device configs, and cvs-web is
a pretty front end to look through change history

for tracking:
request tracker (http://www.bestpractical.com/rt/) - it is a ticketing
system, but you could probably customize it to fit your needs

netoffice (http://sourceforge.net/projects/netoffice/) - haven't used
it personally, but it looks like it might work too

track+ (http://sourceforge.net/projects/trackplus/) - same as netoffice

of course, nothing will work unless everyone uses it, so you have to
have clear, concise policies for change management, and then enforce 
them.

hth

/joshua

> Any help in this regard is appreciated,
> 
> Priyantha Pushpa Kumara
> ---------------------------------------
> Manager - Data Services
> Wightman Internet Ltd.
> Clifford, ON
> N0G 1M0 
> Fax: 519-327-8010
> 
> 
> 

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