OT: level3 contact

Wed Mar 5 21:40:49 UTC 2003

On Wed, 5 Mar 2003, Kris Foster wrote:

> > > Can someone clueful at level3 please contact me about bgp.  We are a
> > > customer, and phone calls and email have failed to get us a contact.
> >
> > WOW...you're a _customer_ and you can't get somebody on the phone?
>
> 'get somebody on the phone' or 'get someone with BGP clue on the phone'

Either and both. I'm sure L3 has people outside of their core engineering
group that understand BGP.

Ok, so maybe he's looking to start running BGP. I could understand not
being able to get somebody on the phone without effort when trying to get
things running the first time (but with multiple emails and calls, it's
still inexcusable). However, if you're already exchanging routes with
them, there's no excuse for not being able to get somebody who understands
BGP on the phone.

Andy

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Andy Dills                              301-682-9972
Xecunet, LLC                            www.xecu.net
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Dialup * Webhosting * E-Commerce * High-Speed Access