BTinternet problems?

Thu Jun 19 15:41:22 UTC 2003

BT operate 2856 in the UK, and 5400 internationally

5400 used to be concert which was a BT/ATT venture which is now solely run by BT 
under their brand - hence I guess why the msg on concert.net

Email contact sent offlist..

Steve

On Thu, 19 Jun 2003, Mike wrote:

> 
> Mike wrote:
> > 
> > We're receiving multiple complaints about problems reaching anything 
> > @bt. Is anyone else experiencing this?
> 
> Grrr....Three days later, BT is now telling their customers that 
> somehow, this is our fault. I find it rather odd that everyone in the 
> world can reach us, *except* BT customers, yet it is our fault.
> 
> NB, this only affects some of our address space (I received one 
> confirmation report that another AS is also affected by this). I have 
> tried four different peers, and it doesn't make a difference where I 
> send outbound packets.
> 
> I have sent mail to every address @BT that looks like it might possess 
> clue, to no avail. This is a general plea for help- if anyone has an 
> idea of how I might resolve this, I would be very grateful...
> 
> 
>  From inside BT, looking at one of our clients colo'd servers:
> 
> C:\WINDOWS\Desktop>tracert www.indianmatches.com
> 
> Tracing route to www.indianmatches.com [204.144.133.198]
> over a maximum of 30 hops:
> 
>    1   192 ms   110 ms    27 ms  rase4nrp4.kingston.broadband.bt.net
> [217.32.11.81]
>    2    14 ms    14 ms    13 ms  217.41.195.2
>    3    27 ms    14 ms    14 ms  core1-pos4-1.kingston.ukcore.bt.net
> [62.6.40.193]
>    4    14 ms    13 ms    14 ms  core1-pos5-1.ilford.ukcore.bt.net
> [195.99.120.198]
>    5    14 ms    14 ms    13 ms  transit1-pos3-0.ilford.ukcore.bt.net
> [194.72.20.226]
>    6    96 ms    82 ms    82 ms  transit2-pos7-0.newyork.ukcore.bt.net
> [194.72.20.154]
>    7  t2c2-ge6-2.us-nyb.concert.net [166.49.150.29]  reports: Destination
> host unreachable.
> 
> Trace complete
> 
> Well, no duh.... Going to www.concert.net I read "Concert, the AT&T and 
> BT global communications venture, was legally closed on 1 April 2002".
> 
> Ok, so WTF are they sending packets for us that way then???
> 
> 
> 
> 
> Mike
> 
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> 