DWDM interconnects

Tue Jan 7 06:20:09 UTC 2003

Valdis is being modest.  His comment to me offlist shows he has true 
comedic talent ;-)

>>
Lead? Never heard THAT one before.  But I bet if you tell the salescritters
to pronounce it as in 'Leadership', you could charge extra for it. ;)
>>

The guarentee levels I always used with the DWDM switched network 
when we looked were: Platium, Gold, Silver and Lead.

Lead means what it sounds like.  A best effort service.  We were 
thinking for companies looking at providing offsite backup services, 
they would want they absolute cheapest pricing.  At this level even 
if THEY did not have an outage occurring event, THEY were 
volunteering their capacity to protect Platinum or Gold.  In other 
words, even if they were not affected by a fiber cut, we could bump 
them to protect a higher level service.  In return they got 
ridiculously cheap pricing.

I guess another way to look at it was "we" would be allowing them to 
ride the "spare" capacity that was there for insurance.  IN return 
they paid very little for it.  What else would u call that service 
level but LEAD....

Lastly, the one issue then would be that you now have the environment 
for oversubscription of the switched network.  We havent seen that at 
this layer yet.  Very scary if not managed correctly.

David

At 1:08 -0500 1/7/03, Valdis.Kletnieks at vt.edu wrote:
>On Mon, 06 Jan 2003 23:57:29 EST, David Diaz <techlist at smoton.net>  said:
>
>>  At this point it's pretty clear that unless you have 1 to 1 spare
>>  capacity someone is going to have to see an outage.  Prioritizing
>>  kicks in at this point.  Different service levels (ie Platinum, Gold,
>>  Lead) kick in.  Most lead customers would likely not be protected at
>>  this point. But these may be simple backup links for those customers.
>
>Gee thanks Dave.. I now understand why we always get such sucky support
>from vendors that care enough about us to not assign us to just any old
>account rep, but give us a lead account rep..... ;)
>
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-- 

David Diaz
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