FW: Qwest Dial Access Network Labor Day Week Schedule

Christopher J. Wolff chris at bblabs.com
Tue Aug 26 21:15:42 UTC 2003


Fun rant from a qwest dial up reseller....

Regards,
Christopher J. Wolff, VP CIO
Broadband Laboratories, Inc.
http://www.bblabs.com 

-----Original Message-----
From: Matt [mailto:qmail2 at chilitech.com] 
Sent: Tuesday, August 26, 2003 1:45 PM
To: Cho, Mary M
Cc: 'webman at mounet.com'; 'mbreslin at covad.com'; Delgado, Jose;
'mduncan at winterlink.net'; 'nick at shadowlink.net'; 'mbelmon at qwest.com';
'crungruang at corp.untd.com'; Zach, Ronald M; 'franklin at lh.net'; Casher,
Mark; Marcum, Gina K; 'andy at sowhatsoftware.com'; Vinnola, Kristen;
'eric.flagel at a-c-t-i.com'; 'phourani at seniorexplorer.com';
'blane at mounet.com'; 'tolzak at cisp.cc'; Jimenez, Dave;
'jwmorga at qwest.com'; 'benner at theglobalroad.com'; Bloom jr, Nile S;
's.belizaire at americatel.net'; 'jengels at qwest.com';
'brandon at dialupusa.net'; 'detling at us-south.net';
'mmolina at americatel.net'; 'mhaught at qwest.com'; 'kazmier at sofast.net';
'mark at bblabs.com'; 'glenn.hiles at cwusa.com'; 'frank_demasi at apsnet.com';
'wstephen at sowhatsoftware.com'; 'elena.choperena at qwest.com';
'monty at kans.com'; 'mark.woolworth at gd-decisionsystems.c';
'jdonato at qwest.com'; Robertson, Bruce M; 'eli at firstlink.com';
'mkiessling at chilitech.net'; 'tfischer at hypervine.net';
'gmaxwell at isiservices.com'; 'rbeltz at qwest.com'; Wright, Shelestine L.;
'whzhao at microsoft.com'; 'greg at chilitech.net';
'cetch at seniorexplorer.com'; 'smathews at integrity.com';
'jamal.coleman at qwest.com'; 'dbartram at microsoft.com';
'andrew at chilitech.net'; Allred, Terri; 'matt at tgrsolution.net';
'jeffl at firstlink.com'; 'hbloom at peoplepchq.com'; 'mike at uron.cc';
'jeff at secureinteriors.com'; 'dwhitefoot at clara.net';
'brian.blasius at us-south.net'; 'rpopper at exchange.pngcom.com'; Rodrigues,
Al; 'karmat at secureinteriors.com'; Morgan, Amy;
'LYWeymer at ISIServices.com'; 'nocops at epoch.net'; 'support at firstlink.com';
'dorcas.scott at gd-decisionsystems.com'; 'jasong at pngcom.com'; Peterson,
Deborah A; 'admin at burgoyne.com'; 'jwwycher at nuskin.com';
'calec at microsoft.com'; 'support at netrack.net'; Liberato, Karen;
'jay.larson at gd-decisionsystems.com'; 'karen.rohrbacker at qwest.com';
'kgutier at qwest.com'; Johnson, Tyler; 'spemmar at qwest.com'; Schmidt,
Thomas; Bornstein, Ronald J; Brosek, Wayne; 'balaji at lacuracao.com';
'ron_conyers at apsnet.com'; Ozga, Mary; 'ggopal at epoch.net'; Rummler,
Natalie; 'john at pacemso.com'; 'dslattery at isiservices.com';
'sabel at emsanet.com'; 'admin at mounet.com'; Doubet, Matt M;
'atanas at aplus.net'; 'bradvica at emsanet.com'; Valentine, James M; Dowell,
Eric R; 'ljames at prohosting.com'; 'tpalmer at peoplepchq.com';
'grkrueg at qwest.com'; 'ksc at wanetwork.net'; 'jmccabe at kans.com'; Reed,
David (Wholesale); 'larry at aplus.net'; Bennett, Chris;
'lilian at aplus.net'; 'rickn at bigplanet.net'; 'dthomson at netacc.net';
'sburt at kans.com'; Fizer, Mike X; 'davids at ssa1.com'; Quinzon, Cherie;
'micah at myvine.com'; 'eric.hworth at eztel.net'; 'nolson at lh.net';
'awong at corp.untd.com'; 'amead at netacc.net'; 'Jrhowell at verinettech.com';
'Aelmore at verinettech.com'; 'Bacollins at verinettech.com'; Wagner, Scott M;
'Lamont.brooks at qwest.com'; Wechsel, Tracy L.;
'Johnny at gazellevillage.com'; Hess, Patrick;
'merry.shepard at frontiercorp.com'; 'cavany at gazellevillage.com';
'Pmw at meridian-prime.com'; 'Pschneck at networkip.net';
'steve at networkip.net'; Beard, James K; Kean, Scott A; Mortensen,
Cynthia; 'mardy.chaplin at ohdela.com'; 'corey.niceswanger at ohdela.com';
'jean.harsh at whitehatmgmt.com'; Moore, Jeffrey G.;
'wesley.jensen at qwest.com'; Thompson, William P.; 'ja at epoch.net';
'edgenet at epoch.net'; 'Piotr.artwich at dot.state.co.us';
'Jamie.shoup at dot.state.co.us'; 'Kglose at qwest.com'; 'Rwhetse at qwest.com';
Greig Bellum; 'Eflagel at datapath.us'; Myruski, Melissa L; Boat, Dane W;
'reedjo at corp.earthlink.net'; 'brownc3 at corp.earthlink.net';
'mike at nvinet.com'; 'support at taloncc.com'; 'bryan_w at qostel.com'; Major,
Clay D; 'daniel.flynn at qwest.com'; 'kriss at sterlink.net';
'Debi.christopoulos at qwest.com'; 'Jamel.coleman at qwest.com';
'wwalling at lh.net'; 'Paday2 at qwest.com'; 'noc at virtela.net';
'noc-escalate at corp.earthlink.net'; 'manderson at devonit.com';
'kclous at devonit.com'; 'kcarter at devonit.com'; O'Hara, Tripp;
'eric.shippam at canetmail.com'; 'jimmy at gointernet-corp.net'; McGuirk,
Patrick; Chandler, Shirley; 'ssmith at aleron.com'; 'helpdesk at covad.net';
'cio at gointernet-corp.net'; 'frankm at gointernet-corp.net';
'mxyamas at qwest.com'; Bullock, Brian; 'joe at config.com'; Kure, Anthony C;
'mark.wright at concert.com'; 'gary.hudson at concert.com';
'scott.andrews at concert.com'; Logan, Mike; 'allan.rush at qwest.com';
'NOCnodes at aol.com'; 'noel at velocitywest.com'; 'todd at velocitywest.com';
Mishreki, Rafik (Steve); 'chris at canetmail.com';
'hester.bishop at communicationsadvantage.net'; 'pnoone at peoplepchq.com';
'nancy_braen at apsnet.com'; 'jared.keisel at bigplanet.com';
'cchriston at brannan1.com'; 'travis at bblabs.com'; 'Jay.Isaacs at cwusa.com';
'noc at chilitech.net'; 'supportescalation at cisp.cc';
'Dallas at dallastech.net'; 'jared at dialupusa.net'; 'network at frontier.net';
'isisnoc at frontiernet.net'; 'Dettling at ussouth.net'; 'Dday at hypervine.net';
'qwest_notifications at noc.untd.com'; 'noc at kitusa.net'; 'nocc at lh.net';
'webmaster at mccooknet.com'; 'GSCESC at MICROSOFT.COM';
'davenielsen at shadowlink.net'; 'btomhave at sofast.net';
'benner at tgrsolution.net'; 'Nlonsinger at 2by2.net'; 'jst at integrity.com';
'lbroderi at nuskin.com'; Melara, Mel; 'mgracia at covad.com';
'Tylerw at attbi.com'; Hudson, Susan D; Skibicki, Gale A.;
'carman.wenkoff at ontain.com'; 'mark.thimmig at whitehatmgmt.com';
'dlucente at qualguard.com'; 'johnc at qualguard.com';
'xballarin at qualguard.com'; 'steve.smith at qwest.com';
'tandersen at pathfire.com'; 'ahardman at pathfire.com'; Jencks, Nancy;
Peters, Jeffery S.; 'erica.lybecker at atlasdmt.com'; 'daves at atlasdmt.com';
'noc at atlasdmt.com'; 'jefff at atlasdmt.com'; 'hjsimps at qwest.com';
'radius at cisp.cc'; 'kmuller at aleron.com'; 'b.douglas at eztel.net';
'kreau at cisp.cc'; Ledwich, Michelle; 'MWMarien at rehabcare.com';
'CLBartlow at rehabcare.com'; 'anthony.lagalante at qwest.com';
'KGSkiles at rehabcare.com'; Feinbaum, Livius; 'larryw2549 at sbcglobal.net';
'nseramu at qwest.com'; 'jmmorro at qwest.com'; 'tingema at qwest.com';
'sscoleri at covad.com'; 'Bret.hickenlooper at qwest.com';
'kimmer at corp.earthlink.net'; 'maryay at corp.earthlink.net';
'PLarkin at corp.EarthLink.NET'; Dobzynski, Fred M; Dillehay, Jim T; Maier,
James R; 'sstrickland at aleron.com'; 'sshelton at aleron.com';
'eric at dialupusa.net'; Smiley, Brian; Langley, Matt;
'dan at netrelated.com'; 'lisa.rogers at qwest.com'; Dahlen, Paul; Rhodes,
Gregory J; 'john at ikano.com'; Heuser, Brent; 'trahm at qwest.com'; McKelvy,
Alison N.; 'daboyer at qwest.com'; 'ifap at lists.corp.earthlink.net';
'spud at reachone.com'; 'info at reachone.com'; 'tech at reachone.com';
'awetmor at qwest.com'; 'mdelvag at qwest.com'; 'rick_bucchi at apsnet.com';
'dduncan at cybrtyme.com'; 'john_lee at lst.com'; 'ben_campbell at lst.com';
Young, Richard S; 'john at bizoppmail.com'; 'ron.mosrie at qwest.com'; Hobbs,
William C; 'bill at yournetplus.com'; 'bdouglas at eztel.net'; Harkins,
Dustin; 'radius at ikano.com'; Heard, Leslie A; Moore, Chris; Bodman,
Robert; Keyser, Scott R; 'jwhitney at corp.untd.com'; 'abuse at netacc.net';
'Susan.levertt at qwest.com'; 'abuse at peoplepc.com'; 'chris at bblabs.com';
'miko at yournetplus.com'; O'Brien, Harry L; 'nfe at americatel.net';
'Nocops at netifice.com'; 'mhawoo at qwest.com'; 'morms at qwest.com';
'network at frontier.net'; Dan-CPM
Subject: Re: Qwest Dial Access Network Labor Day Week Schedule

OH MY WORD!

QWEST!  You never fail to astound me!  Once again our e-mail addresses
have been sent out in plain text and I'm going to be bombarded by your
less then upright resellers who are going to contact me to find out if I
want to get dial-up service through them.

I've about had it!

Your techs are incompetant....
It takes days to fix problems....
I'm assured that e-mail will never be sent out like this again with all
e-mail addresses naked and out in public, and still it happens again.  
Yes, I'm CCing the entire list...  I'm very upset right now, and I've
hit reply all because the option is there and provided for me.

Get your act straightened out qwest.... I'm honestly suprised you
haven't lost more customers... between the 10meg pipe we have through
you and all the problems we've had with it, and then our dial-up
contract, I honestly don't know how you people stay in business...

Have a wonderful labor day,
~ Matt








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