60 Hudson

Fri Apr 25 16:50:16 UTC 2003

FiberNet != FNSI.

On Fri, 25 Apr 2003, Drew Weaver wrote:

>
> This might explain why fiber net went out of business and sold to cogent??
>
> -Drew
>
>
> -----Original Message-----
> From: Jeffrey Meltzer [mailto:jeffrey at villageworld.com]
> Sent: Friday, April 25, 2003 10:32 AM
> To: nanog at merit.edu
> Subject: Re: 60 Hudson
>
>
> Quick followup, apparently the current issue i'm having with them is a "bad
> oc48 card" (again, shocker), and they don't have one in stock, and had to
> put a "rush order" in for a new one...You'd think a carrier would keep this
> sort of thing in stock.  Went down late yesterday afternoon, and with this
> being Friday, i'm sure this won't be fixed until late Monday.
>
> Use this as an indicator before choosing FiberNet :)
>
> Jeff
>
> --
> Jeffrey Meltzer
> Network Services Manager
> ICS/VillageNet
> 631.218.0700
>
> On Fri, Apr 25, 2003 at 09:42:22AM -0400, Jeffrey Meltzer wrote:
> >
> > As someone who uses FiberNet in 60 Hudson (and ethernet link back to 25
> > Broadway) i'd say avoid them like the plague.  In the ~6 months that i've
> > had this circuit (aparently it's provisioned over an OC48), it's gone down
> > at least 4 times, possibly more, sometimes for upwards of 12 hours at a
> time
> > (starts at 10% packet loss, then just keeps growing).  Their answer every
> > times has been "bad OC48 card".  I don't know whether that's just the line
> > they're feeding me (I have a feeling it is), or their hardware vendor is
> > just garbage, but they don't appear to have the ability to keep this
> circuit
> > up for more than 3 weeks at a time.
> >
> > At one point they sold us on upgrading it from Ethernet to FastE, we said
> ok
> > maybe that will be better.  However, they took down the 10M link at around
> 9pm
> > on a Friday night, and by 7pm Sunday night they hadn't had the 100M link
> up
> > yet so we just told them to forget it...
> >
> > Since the circuit is just backup, i've been testing FiberNet as fo late.
> > Yesterday, after I started seeing packet loss I waited at least 2 hours to
> > call them, to see if they'd notice the issue themselves.  Of course as
> usual
> > they didn't.
> >
> > I'm fairly sure i'm the only customer they are providing this
> > service to between 25B and 60H, otherwise for sure they'd know by know
> > (unless they are dedicating a full OC48 to my 10M link, which would be a
> > whole other story itself).
> >
> > I'm unsure, however, if this is how they provision service inside (suite
> to
> > suite) 60 Hudson, it'd be fairly strange if they did, but FiberNet is
> > turning out to be a fairly strange company.
> >
> > ..just my experience :)
> >
> > JEFF
> >
> > --
> > Jeffrey Meltzer
> > Network Services Manager
> > ICS/VillageNet
> > 631-218-0700
> >
> > On Wed, 16 Apr 2003, Simon Lockhart wrote:
> >
> > > Speaking to Level3, they're saying that the Fibernet suite on the 1st
> floor
> > > is the best place for interconnects to other suites in the building.
>

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