Generator problems (was Re: Datacenter Genset Summary)
Sean Donelan
sean at donelan.com
Mon Apr 14 00:24:28 UTC 2003
http://calgary.cbc.ca/regional/servlet/View?filename=ca_phones20030411
Phone service cut off after power outage
Calgary - A power outage in a Telus equipment building knocked out phone
service for thousands across southern Alberta Thursday night.
The 911 service was also briefly affected, prompting an alert to flash
across television screens, advising people who required emergency
assistance to drive to the nearest fire or police station. That service
was restored first.
http://www.vnunet.com/News/1140109
The back-up generator kicked in but then itself suffered a fault which
required the replacement of specialist parts, the firm said.
Standby batteries for the back-up were exhausted by the time the repairs
were completed, knocking out Demon's email and e-commerce services. Some
leased line users lost their connection completely.
Customer service phone lines also suffered, leaving users with a
restricted service as they tried to discover what was going on.
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