drew.weaver at thenap.com
Fri Apr 25 16:56:31 UTC 2003
This might explain why fiber net went out of business and sold to cogent??
From: Jeffrey Meltzer [mailto:jeffrey at villageworld.com]
Sent: Friday, April 25, 2003 10:32 AM
To: nanog at merit.edu
Subject: Re: 60 Hudson
Quick followup, apparently the current issue i'm having with them is a "bad
oc48 card" (again, shocker), and they don't have one in stock, and had to
put a "rush order" in for a new one...You'd think a carrier would keep this
sort of thing in stock. Went down late yesterday afternoon, and with this
being Friday, i'm sure this won't be fixed until late Monday.
Use this as an indicator before choosing FiberNet :)
Network Services Manager
On Fri, Apr 25, 2003 at 09:42:22AM -0400, Jeffrey Meltzer wrote:
> As someone who uses FiberNet in 60 Hudson (and ethernet link back to 25
> Broadway) i'd say avoid them like the plague. In the ~6 months that i've
> had this circuit (aparently it's provisioned over an OC48), it's gone down
> at least 4 times, possibly more, sometimes for upwards of 12 hours at a
> (starts at 10% packet loss, then just keeps growing). Their answer every
> times has been "bad OC48 card". I don't know whether that's just the line
> they're feeding me (I have a feeling it is), or their hardware vendor is
> just garbage, but they don't appear to have the ability to keep this
> up for more than 3 weeks at a time.
> At one point they sold us on upgrading it from Ethernet to FastE, we said
> maybe that will be better. However, they took down the 10M link at around
> on a Friday night, and by 7pm Sunday night they hadn't had the 100M link
> yet so we just told them to forget it...
> Since the circuit is just backup, i've been testing FiberNet as fo late.
> Yesterday, after I started seeing packet loss I waited at least 2 hours to
> call them, to see if they'd notice the issue themselves. Of course as
> they didn't.
> I'm fairly sure i'm the only customer they are providing this
> service to between 25B and 60H, otherwise for sure they'd know by know
> (unless they are dedicating a full OC48 to my 10M link, which would be a
> whole other story itself).
> I'm unsure, however, if this is how they provision service inside (suite
> suite) 60 Hudson, it'd be fairly strange if they did, but FiberNet is
> turning out to be a fairly strange company.
> ..just my experience :)
> Jeffrey Meltzer
> Network Services Manager
> On Wed, 16 Apr 2003, Simon Lockhart wrote:
> > Speaking to Level3, they're saying that the Fibernet suite on the 1st
> > is the best place for interconnects to other suites in the building.
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