Cogent service

Thu Sep 19 20:25:29 UTC 2002


On Thu, 19 Sep 2002 22:35:48 +0300 (IDT), Arie Vayner wrote:

>Does anyone have any comments (good or bad) about Cognet as a transit
>provider in New York?
>They seem to be too cheap.
>
>Arie

	We use them. They work, they're reliable, they keep their promises, and 
their NOC is incredibly responsive during denial of service attacks or other 
problems.

	My only complaint is that if you need anything customized at all, they just 
won't do it. They script and standardize everything. At one point, we needed 
one slight configuration change to a machine colocated at our office that 
wouldn't affect anyone but us. They admitted we needed it and couldn't get 
the affect any other way, but just couldn't do it. "That's not the product we 
offer."

	DS