Anyone home at SBC Security group ??

Tue Sep 3 05:28:23 UTC 2002

	Welcome to the world of being a CUSTOMER of SBC... It doesn't
get any better if you're paying them for service... I would have to say
SBC is at the top of the list for poor security response and is one of
the few companies I deal with that you can't actually reach anything
other than a recording saying to send email which will in most cases
never be answered... I still have open security issues that are 3+
months old that have never been replied too...

On Mon, Sep 02, 2002 at 06:35:13PM -0700, John M. Brown wrote:
> 
> Just as I post "good jobs" to those that have respond quickly to
> active security issues (read NOT spam), I'll post those that stall
> and are less than responsive.
> 
> 
> Calling any security person at SBC.  Your customer 65.71.193.155
> 
> is currently performing actions against networks we help manage
> and those actions are impacting their ability to provide service.
> 
> over 8 hours ago, an email was sent to your published abuse@ 
> address an there has been no reponse, yet the traffic continues.
> 
> A call to the NOC number listed for the IP block, yielded a "
> can't help you, send email to abuse@, they will get to it 
> when they do. With no ability to escalate given email failure"
> 
> The attack has been underway for over 12 hours.
> 
> If you have valid, helpful (solves this attack problem), and
> are from SBC, please reply PRIVATELY, so as not to invalidate
> the NANOG S/N ratios.
> 
> We now return you to heavy discusions about SMTP headers,
> there legality, and other such standard NANOG topics.
> 
> cheers
> 
> john brown