ISP responses to DOS/DDOS attacks for customers

Thu Oct 24 04:06:33 UTC 2002

On Wed, 23 Oct 2002, Tony Thornton wrote:

> ----- Original Message -----
> From: "Wayne Bogan" <wbogan at InfoAve.Net>
> To: <nanog at merit.edu>
> Sent: Wednesday, October 23, 2002 1:35 AM
> Subject: ISP responses to DOS/DDOS attacks for customers
>
>
> >
> > Is there a standard/general level of response that ISPs should provide
> when
> > responding to DOS/DDOS attacks for customer networks. We try to respond
> and
> > help any customer with identifying and resolving the problem since most of
> > our customers don't have the staff to respond appropriately.  How far
> should
> > we go?
> >
> > If this issue has already been addressed, please respond off-list with the
> > correct direction to search.
> >
> > Regards,
> >
> > Wayne
> >

Not to be left out... we have 24/7 on call and live support available..
customers call, we help. Very simple.