Abuse Contact at NuVox

Tim McKee trm3 at nuvox.net
Thu May 30 11:59:29 UTC 2002


Apologies, the contact info should have been updated.  I will try to get it
updated asap.

We are aware of the problem and working to correct it.  We have a very large
customer base of primarily small-medium businesses, generally clueless as to
cyber security.  It turns out that the process we had in place for
tracking/dealing with abuse complaints was ineffective.  We are changing the
process try and catch/block compromised machines as soon as possible.

Tim McKee

-----Original Message-----
From: owner-nanog at merit.edu [mailto:owner-nanog at merit.edu]On Behalf Of
Scott Francis
Sent: Wednesday, May 29, 2002 18:11
To: Daniel Lark
Cc: nanog at merit.edu
Subject: Re: Abuse Contact at NuVox


On Wed, May 29, 2002 at 04:03:58PM -0600, dlark at elmresources.com said:
> I am consistently seeing a host from within nuvox.net trying to send
> spam through one of my mail servers. Anybody have a contact name, etc.
> for them? The abuse auto-reply is obviously less than helpful.

A litle work with the WHOIS servers should yield the IP block in question,
and the block's owner (TriVergent Communications, Inc.).
----
[sfrancis at crypto:~]$ whois -a 64.89.70.4
[No name] (EXTNS7-HST)          EXTNS1.NUVOX.NET
64.89.70.4
Carolina Online, Inc. (NETBLK-CAON-IP4-1) CAON-IP4-1 64.89.64.0 -
64.89.95.255
TriVergent Communications, Inc. (NETBLK-CAON-MAIN-SRVRS-109)
CAON-MAIN-SRVRS-109
                                                     64.89.70.1 -
64.89.70.127
[sfrancis at crypto:~]$ whois -a NETBLK-CAON-MAIN-SRVRS-109
TriVergent Communications, Inc. (NETBLK-CAON-MAIN-SRVRS-109)
   301 N. Main St., Suite 750
   Greenville, SC 29606
   US

   Netname: CAON-MAIN-SRVRS-109
   Netblock: 64.89.70.1 - 64.89.70.127

   Coordinator:
      McKee, Timothy  (TM659-ARIN)  trm3 at trivergent.net
      (864) 370-7718

   Record last updated on 27-Jul-2000.
   Database last updated on  28-May-2002 23:38:30 EDT.
----

--
Scott Francis                   darkuncle@ [home:] d a r k u n c l e . n e t
Systems/Network Manager          sfrancis@ [work:]         t o n o s . c o m
GPG public key 0xCB33CCA7              illum oportet crescere me autem minui




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