Phone for Broadwing NOC?

Tue May 14 16:22:13 UTC 2002

I'm not quite sure what number you could be dialing...we have changed a few
things around the last couple of months. I would suggest calling
1-888.235.0273. This is a generic care number that will get you to a live
person much quicker than 45 minutes 24x7...I checked with our care people
and they say the only time a person should hear a response like you say is
when a billing inquiry is selected...Please send me the number, off list,
and I will forward it and see what's up.

btw, thanks for the heads up.

Joe...

-----Original Message-----
From: Roy [mailto:garlic at garlic.com]
Sent: Monday, May 13, 2002 9:45 PM
To: nanog at merit.edu
Subject: Phone for Broadwing NOC?

Anyone get a better phone number for the broadwing NOC?  The one I used
just left me on hold for 45 minutes.  Their repair number says to call
back during business hours.

Roy Engehausen
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