PacBell Security/Abuse contact

Mon Mar 25 19:18:23 UTC 2002

At 11:11 PM 3/24/2002 -0800, you wrote:

>         Anyone have a telephone number that can reach a live person
>within Pacific Bell's Security/Abuse department? PacBell's technical
>support is completely inept with trying to help their customers when
>under any form of network attack other than passing you to a toll-free
>number which informs you to send email to an address that goes without
>answer.
>
>         Respectfully,
>         Jeremy T. Bouse
>         UnderGrid Network Services
         I've had a similar experience with their tech team. I was being 
dos'd from a college in Chicago so I contacted them to have it filtered out 
and they had no idea what I meant. They suggested I email the Admin at the 
college to get it resolved. I started screaming at them how am i going to 
email someone when I am being  attacked. Then they transferred me to their 
supervisor who was even more inept then they were. Frankly i gave up and 
just waited out the dos attack which lasted 2 1/2 days.