What's wrong with provisioning tools?

Wed Jun 12 18:34:59 UTC 2002

Bill Woodcock wrote:

   David Daley wrote:

:> I would very much like to hear about "specific" needs for
:> (provisioning) tools that would satisfy your needs
:
:
: http://www.ietf.org/internet-drafts/draft-ops-operator-req-mgmt-02.txt

I can't help but laugh at this worst case scenario.  And I'm almost
positive it's input from the NANOG participants and not the "Area
Directors of Operations and Management" participants.

   Best-case is a group of programmers working alone in a fully-stocked
   lab environment with a testbed network of known and contained
   parameters and no time pressure.  Worst case is a junior operator in
   the field, crouched in front of a rack of unidentified and undocumented
   equipment in a hot, dark, noisy machine room, with senior management
   yelling in both ears about thousands of customers out of service, and
   only a VT100 serial terminal at hand.  Worst-case is far more common
   than best-case.

*heh* :-) :-)

scott