lost Cisco contract

Wed Jan 23 10:45:48 UTC 2002

Go into Cisco's support contract database (from www.cisco.com) and enter a
serial number from one of the units under contract.

Cisco can never find contracts by name, usually because they mistyped
something important in the name. We're 16 months out on getting them to fix
errors like that. I've got a cron job running now to remind them weekly.

On Fri, Jan 18, 2002 at 11:08:46PM +0000, E.B. Dreger wrote:
> 
> Greetings,
> 
> Anyone know how to retrieve a lost contract number from Cisco?
> Have a client who can't find the contract, which still has a year
> remaining... and Cisco isn't much help.
> 
> Any ideas?
> 
> 
> Eddy
> 
> ---------------------------------------------------------------------------
> Brotsman & Dreger, Inc. - EverQuick Internet Division
> Phone: +1 (316) 794-8922 Wichita/(Inter)national
> Phone: +1 (785) 865-5885 Lawrence
> ---------------------------------------------------------------------------
> 
> Date: Mon, 21 May 2001 11:23:58 +0000 (GMT)
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> Subject: Please ignore this portion of my mail signature.
> 
> These last few lines are a trap for address-harvesting spambots.  Do NOT
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-- 
Joe Rhett                                                      Chief Geek
JRhett at ISite.Net                                      ISite Services, Inc.