ticket tracking

Thu Aug 8 15:28:11 UTC 2002

I strongly recommend RT, which has the advantage of being both Open Source,
and having several available support options.

- Dan

> -----Original Message-----
> From: owner-nanog at merit.edu [mailto:owner-nanog at merit.edu]On Behalf Of
> Scott Granados
> Sent: Thursday, August 08, 2002 12:02 AM
> To: nanog at merit.edu
> Subject: ticket tracking
>
>
>
> While we're talking about change management...
>
> What are people using for ticket tracking for support issues.  Is it all
> remedy or what do people like to use.
>
> Feel free to answer off list:).
>
> Scott
>
>