ticket tracking
Mike Tancsa
mike at sentex.net
Thu Aug 8 12:10:34 UTC 2002
RT (Request Tracker) works very well for our needs.
---Mike
At 09:01 PM 8/7/2002 -0700, Scott Granados wrote:
>While we're talking about change management...
>
>What are people using for ticket tracking for support issues. Is it all
>remedy or what do people like to use.
>
>Feel free to answer off list:).
>
>Scott
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Mike Tancsa, tel +1 519 651 3400
Sentex Communications, mike at sentex.net
Providing Internet since 1994 www.sentex.net
Cambridge, Ontario Canada www.sentex.net/mike
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