ticket tracking

Mike Tancsa mike at sentex.net
Thu Aug 8 12:10:34 UTC 2002



RT (Request Tracker) works very well for our needs.

         ---Mike

At 09:01 PM 8/7/2002 -0700, Scott Granados wrote:

>While we're talking about change management...
>
>What are people using for ticket tracking for support issues.  Is it all
>remedy or what do people like to use.
>
>Feel free to answer off list:).
>
>Scott

--------------------------------------------------------------------
Mike Tancsa,                          	          tel +1 519 651 3400
Sentex Communications,     			  mike at sentex.net
Providing Internet since 1994                    www.sentex.net
Cambridge, Ontario Canada			  www.sentex.net/mike




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